Patient Transportation, Home Health, & DME Coordination in Epic

The Only Patient Logistics Platform Built Inside Epic

Powered by SMART on FHIR, VectorCare brings transportation, home health, and DME coordination directly into your Epic workflow for the first time ever. No system switching and no code required—just complete control over patient logistics right inside Epic.

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Watch How It Works
Access in Epic with SMART on FHIR
Coordinate Logistics 90% Faster
Reduce Readmissions Up To 30%

Trusted By Leading Health Systems

Now Integrates with any SMART on FHIR Enabled EHR

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Why VectorCare

Schedule Transportation, Home Health, & DME without ever leaving your EHR

VectorCare is the first—and only—patient logistics platform that works with SMART on FHIR. So case managers never have to leave EHRs, like Epic, to schedule NEMT, DME, or home health ever again.

Deploy Workflows Instantly Without IT

Build or modify custom service protocols in our no-code workflow builder in minutes. Changes go live in Epic immediately with zero IT involvement or system updates required.

Book Any Logistics Service Inside Epic in 1 Minute

Book any logistics service — Uber/Lyft, Taxi, Air Transport, NEMT, home health, DME — directly from Epic in 60 seconds or less. Broadcast requests to your vendors or to our credentialed network and communicate back and forth in real time.

Send Real-Time Chats To Vendors Inside Epic

Send real-time messages to contracted vendors, track locations, and get status updates on every request right inside your EHR. This unprecedented visibility ensures nothing falls through the cracks, preventing readmissions by up to 30%.

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Use Cases

How Leading Health Systems Use VectorCare Inside Epic Every Day

See how health systems are transforming patient logistics without disrupting clinical workflows. VectorCare's Epic integration makes these critical daily use cases completely seamless.

Schedule Discharge
Home Health Scheduling
Inter-Facility Transfer
ED Transfer
Chronic Care Transport
Equipment Delivery

Schedule Transport to a SNF, ALF or Patient's Home

Get the right care at the right time, and get patients where they need to be. Book any discharge transportation service inside Epic in 60 seconds or less.

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Schedule Home Health Appointment in Seconds at Discharge

Eliminate the gap between discharge and follow-up care. Now hospitals can schedule home health visits at discharge, and home health agencies can book rides for care teams to and from patient’s homes when they accept the request.

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Speed UpInter-Facility Transfers

Coordinate complex transfers between facilities with real-time vehicle tracking and arrival notifications. Whether transferring to a specialty facility or skilled nursing, all coordination happens in Epic with full visibility.

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Reduce Emergency Department Discharge Delays

Speed up ED throughput by eliminating discharge delays. Schedule patient transportation while care is being finalized, not after. Real-time tracking ensures vehicles arrive exactly when patients are ready.

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Automate Recurring Chronic Care Transportation

Automate recurring transportation for chronic care patients. Set up standing orders once, and VectorCare handles the scheduling, confirmations, and tracking for every appointment—reducing no-shows and improving outcomes.

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Coordinate Equipment Delivery With Discharge Timing

Schedule oxygen, wheelchairs, hospital beds, and other equipment delivery coordinated with patient discharge timing. Ensure equipment arrives before the patient, preventing discharge delays and readmissions due to missing equipment.

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Patient Logistics Shouldn’t
Slow Down Care

Reduce Preventable Readmissions by
30%

Get complete visibility into post-discharge care so you can coordinate resources, achieve better outcomes, and reduce preventable readmissions.

Book Any Patient Logistics Service in
<1 min

With Smart on FHIR, you can now access every VectorCare logistics service right inside your EHR and book in seconds directly from the patient's chart.

Slash Discharge Coordination Time by
90%

Book patient transportation, home health visits, medical device delivery, ride shares to doctor appointments, and more right inside Epic.

Testimonials

What Leading Health Systems
Say about VectorCare

"My role is serving patients more efficiently and expediently- rapid request and rapid outcomes. PT services become more expedient and exact when I am able to upload and request the services needed on VectorCare."
Hilary Cohen
– Clinical Social Worker
"Implementation of VectorCare was a smooth transition for our teams and the support we received from VectorCare as our Partner has been exceptional. Additionally, our staff love that VectorCare has made our Transportation Process more efficient, and their supervisors appreciate VectorCare's reporting capabilities."
Lisa
– Chief of Staff
"VectorCare is easy to use and has excellent support. They are always eager to help, fix, or solve any issues. Great program! We love it!"
Tom Clowdus
– Vice President
"We can obtain calls instantly without having customer service reps go through data point by point."
Jim Karras
– Vice President & COO
"Since becoming a VectorCare client over a year ago, our operations team and communications department have experienced increased overall efficiency and have decreased the amount of time wasted on phone calls and call-backs. Additionally, the VectorCare customer service is outstanding as they provide actual available help and are extremely friendly and focused on helping their clients achieve their goals."
Brian Napoli
– Chief Operating Officer
How it works

Simple Implementation, Immediate Impact

VectorCare handles all data mapping, integration, and security compliance behind the scenes—so your team can go live in 30 days or less, with zero custom code and minimal IT involvement.

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Download VectorCare from Epic Showroom

Find VectorCare’s SMART on FHIR app in the Epic Showroom, and install it directly into your Epic instance.

Set Up VectorCareAccount

Connect your organization’s credentials and user roles while our team handles all data mapping in the background.

Build Custom, No-Code Workflows

Use VectorCare’s no-code builder to create custom workflows for transportation, home health, and DME in minutes.

Connect & Manage Vendors

Invite existing contracted vendors and add others from the VectorCare Marketplace for total logistics coverage.

Deploy & Manage Logistics Inside Epic

Activate your workflows instantly and start coordinating every logistics service directly inside Epic in real time.

Access VectorCare’s Entire Suite of Patient Logistics Tools Right Inside Epic

Create a complete patient logistics solution right inside your existing clinical workflow with VectorCare’s suite of powerful logistics tools.

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Dramatically improve patient transfers, discharges and scheduled medical appointments

Power down the fax. Hang up the phone. Cut out the brokers. Schedule certified, reliable NEMT in 3 minutes or less—completely free for your facility.

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